Anecdotal evidence indicates that the translation industry is engaged in a race to the bottom. We have talked about that a lot over the years, including here, here and here.
Now there is a bit more to substantiate this notion. Kirti Vashee's post Emerging Language Industry & Language Technology Trends features varied perspectives on where the translation is going. One of the comments that stood out was the following from an anonymous client:
Declining Quality ExpectationsIt got me thinking about state of quality in our business. Is quality perceived differently in different translation sectors (say, medical vs. legal)? Do clients in different industries (e.g., software vs. financial services) value quality more or less? And, finally, do different translation providers have different experiences with regards to clients' quality expectations? It is this last point that we want to put to test with a quick straw poll.
What's your take on clients' declining quality expectations? In your professional experience, is that accurate or not?
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